Everything you need to know.
Answers about arranging a visit, preparing the property and receiving your report.
A few answers.
A clearer start.
From requesting a date to receiving a report, these are the practical details to know.
Something specific?
Tell us the property and service you have in mind. Our team can help clarify the arrangements.
Ask the team ↗How do I book a visit?
Use the Book a Visit form to send the property details and your preferred dates. Our team will review the request and confirm the appointment.
Can I request a specific date?
Yes. You can provide preferred dates when booking. A visit is only confirmed once our team has agreed the appointment.
What happens after an inspection?
The inspector prepares the report and our team reviews it before releasing it to your secure client workspace.
How will I receive my report?
Approved reports are made available through the Inventory Vision client portal.
Do you work with letting agents and portfolios?
Yes. Our system supports multiple properties under a client account, making it easier to manage repeat bookings and records.
How do I pay?
Invoices are issued through your client account. Payment is by bank transfer using the reference shown on the invoice.
Can I cancel a booking?
Contact us as soon as possible if plans change. Cancellation arrangements and any applicable charges should be confirmed when the booking is agreed.
Are your fees inclusive of VAT?
VAT, if applicable, is identified separately on the confirmed quotation and invoice.